Riverstone Insurance

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Riverstone Insurance has been one of the fastest growing brokerages in Southern Alberta for nearly a decade. We provide businesses and families across Alberta with expert insurance and risk management advice. We pride ourselves on our outstanding commitment to our customers and our relentless pursuit of improving skills, knowledge, technology, and operations.

Our company roots are deep, incorporating the first insurance brokerage in Canmore founded over 60 years ago. Today that experience is combined with advanced insurance management technology, ensuring we offer the highest level of service for our clients. In 2015 we won the Canmore Business & Tourism Customer Service Award, and this year we were voted 2016 Best Insurance Broker by the community.

One of our core values is character – honesty, integrity, and teamwork form the foundation of our business. We encourage and appreciate capability – the technical ability and thirst for knowledge that improves our service delivery every day. We focus on clear communication and insist on compassion, empathy, and conducting ourselves with grace. Each of these values culminates in our desire to consistently create a phenomenal guest experience for our customers and community.

Our friendly, efficient, and knowledgeable staff take the time to learn about your risks and exposures and find the most appropriate coverage to protect your personal or commercial assets from calamities. We help translate insurance legal jargon into plain language to help you understand what you have purchased and how it would respond in the event of a claim. Canmore had the unique misfortune of having two large catastrophes in as many years. We are so grateful for the appreciation we received from clients that we helped through those traumatic and difficult events. No one expects disasters or accidents, but we all know that they can happen. When they do, it is important to know that we will be there for you.

Insurance is a dynamic and complex product that requires the advice of licensed professionals. At Riverstone Insurance we help you understand your options so that you can make informed choices for you, your family, and your business.

How often should my home be checked when I am out of town?

Most policies have guidelines regarding how often your home needs to be checked when you are away in order to maintain water damage coverage (eg. pipes freezing and bursting). Other coverages, like fire and theft, are not affected. Some policies require daily checks. It is important to review your specific policy with your broker to make sure you are compliant.

Are personal belongings in my vehicle covered?

Contents in your vehicle are not covered by your vehicle policy. In order to get coverage for these items you would need a homeowner, condo, or tenant policy. These policies offer worldwide coverage for loss or damage to your personal belongings.

What are some important coverages for my business?

All businesses large and small require a customized package of property, liability, crime, and business interruption insurance. In our modern society, one of the fastest growing risks to all businesses is cyber liability. There are now add-on policies available to cover you for things like client data hack (data breach), stolen laptops/smart phones, and ransomware.

Contact us today or visit our website at
www.riverstoneinsurance.ca.
101 – 1040 Railway Ave across from Save-on-Foods
We look forward to working with you.

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